About Us Business Policy

We will improve the quality of our products and services through continuous improvement and cultural reform based on QMS, thereby increasing customer satisfaction.

• Design and manufacturing of Monolithic Refractories
• Design and construction management of industrial kiln walls

ISO9001:2015
(JISQ9001:2015) certified

We will strive to make continuous improvements based on EMS, comply with environmental rules, and contribute to the realization of a sustainable society.

1. We strive for continuous improvement based on the AGC Integrated Environmental Management System.
2. We will comply with regulations and standards based on various environmental laws, regulations, ordinances, agreements, etc.
3. We will work to reduce various environmental impacts and prevent pollution at each stage, and will set targets at AGC Plibrico, especially regarding resource conservation, global warming countermeasures, waste reduction and recycling, and proper management of chemical substances, and strive to achieve and improve these targets.
4. In all our corporate activities, we strive to develop and provide to society technologies, products, services and equipment that take into consideration the environmental impact.
5. We will strive to actively communicate with society to ensure that it properly understands our environmental management activities in general.

Design and development, engineering, manufacturing, sales and logistics related to ceramics

ISO14001:2015
(JISQ14001:2015) certified

We aim to improve individual safety awareness and reduce the risk of serious accidents.

1. We put our heart and soul into basic safety activities such as 3S, danger prediction, near miss suggestions, and safety patrols, and we aim to raise the safety awareness of all employees.
2. We will enhance risk assessments to prevent serious accidents.
3. We will comply with laws and regulations related to occupational safety and health, as well as our company regulations.
4. We aim to improve safety and health education and raise awareness of safety and health.
5. We will promote mental health and wellness, and strive to manage our health.
6. We will strive to communicate well with all employees, construction partners, and business partners, and strive to ensure that everyone participates in our efforts.

• Design and manufacturing of Monolithic Refractories(Chigasaki Plant)
• Construction management of industrial kiln walls (Head office)

ISO45001:2018
(JISQ45001:2018) has been obtained.

We conduct our procurement activities based on the AGC Group's Basic Purchasing Policy .

• Our basic purchasing and procurement policy is the AGC Group VisionBased on our value of integrity, we conduct fair, just and open transactions and respond with honesty.
• This is a code of conduct that must be observed by all employees, including those in the Procurement Department, which interfaces with business partners, as well as those in the Manufacturing and Facilities Department, which handles purchasing requests.
• We strictly adhere to these standards, but if any of our suppliers believe that this basic policy is not being observed for any reason, please contact our Procurement Compliance Consultation Desk via our website or by confidential letter, following the instructions below.
• Any issues raised will be kept strictly confidential, and the person in charge will resolve them. Furthermore, you will not be treated unfairly or disadvantageously as a result of raising an issue.
• We ask for your cooperation so that we can become a corporate citizen that is respected by society in the eyes of our business partners.

• In order to increase effectiveness, please be specific about when, where, who, and what kind of problem is occurring.
• If you feel that direct feedback is required, please let us know your affiliation, name, and contact information.

Please contact AGC Plibrico Co., Ltd.'s Procurement Compliance Consultation Desk by letter, or by clicking the "Contact us" link below.

[Address for confidential envelope]
6F Mita NN Building, 4-1-23 Shiba, Minato-ku, Tokyo 108-0014
AGC Plibrico Co., Ltd. Procurement Compliance Consultation Desk